Nezu Press Terms & Conditions
These are the terms and conditions used by Nezu Press (collectively referred to as 'Nezu Press', 'we', 'us' or 'our'). To avoid any potential misunderstandings, we’ve tried to keep them as straightforward as possible. When you buy from us, you are agreeing to these terms and conditions. If there are any aspects of these terms and conditions that you are unclear about, please contact us.
How to get in touch with us:
Our website address: www.nezupress.com
Registered address: Queensgate House, 48 Queen Street, Exeter, Devon, EX4 3SR, United Kingdom
Phone Number: +44 1271865673
These terms and conditions were last updated: 30 August 2023.
Payments made via this website are processed by Wix Payments or Apple Pay. If you would prefer to pay via Paypal instead, please contact us.
Shipping times given on this site are estimates. We do our very best to get orders out to you as quickly as possible, but we cannot be held responsible for delays within the postal system.
If your country is not listed during the checkout process, please get in touch. We will do our best to offer a solution.
Damaged or Defective Items:
Damaged or defective items will be replaced or refunded, depending on your preference. Please contact us within seven days of receipt of the item and provide a photograph of the damage/defect so that we may fix the problem as soon as possible.
Right to Cancel:
You have the right to cancel your order within 14 days of receiving your goods. You have 14 days to return the goods once you’ve told us that you intend to return them. You must pay the cost of returning the goods if they are not damaged or faulty. The goods must be returned in undamaged, as new condition.
When returning goods, they must be packed in a manner that protects against damage, so that they arrive with us in as new condition.
Refunds for returned items will be issued within 14 days of the goods arriving with us.
Right to Refuse Service:
We reserve the right to refuse service to any individual who acts in bad faith.
All text and images on this website are the property of Nezu Press. Reproduction elsewhere is permitted for the purpose of advertisement, promotion, review and sale of our books. Any other use is prohibited unless permission has been sought and granted.